Housing First Case Manager

PRIMARY RESPONSIBILITIES: 

The Housing First Case Manager will provide a point of accountability for coordination of services and offer support in living independently and establishing and maintaining residential stability. You will acquire housing which will allow for the persons success. The case manager will help tenants achieve their goals and meet their needs through providing or referring them to a variety of comprehensive support services. You will work with our community partners including those who are members of our Continuum of Care to insure a complete intake and assessment for each participant.

DUTIES:

  • Providing outreach services, screening potential program applicants, and conducting intake and needs assessments: These assessments will help the case manager create a service plan, which will include short- and- long-term goals and objectives with concrete action steps. This can occur immediately or after participants are stabilized in emergency services, if necessary. The case manager will be trained in administration of the VI – SPDAT, (Vulnerability Index – Service Prioritization Decision Assistance Tool). This tool is used statewide and is the main component of the Kanawha Valley Collectives coordinated assessment.
  • Providing Housing Resources: After the completion of screening and assessment, the case manager will assist participants in moving into permanent, affordable housing in a safe neighborhood. This is accomplished by helping them overcome various barriers to obtaining permanent housing.
  • Providing Case Management: Before the move into permanent housing, case management services will help identify clients’ needs and to identify and work toward gaining a source of income either through employment and/or public benefits. After the move, case management services will focus on helping participants with problems that may arise and to connect them with community services to meet longer-term goals. Participation in meetings with staff of partnering agencies and coordination of services is encouraged.
  • Participate in HMIS documentation of services as per HUD recommendations, maintaining data and statistical information electronically regarding direct services provided to program participants. Provide reports as needed or directed.
  • Maintain client supplies: Purchase or collect furniture, household items, and/or hygiene items. Make sure clients have nutritional food in dwelling; connect to in house food pantry as needed.

General Duties:

Assists with special events as assigned, including but not limited to Chef’s Challenge, Adopt-A-Family, Here for Good, Canstruction, Pride, and the community garden.

QUALIFICATIONS: 

  • Bachelor’s degree, advanced degree preferred and/ or a combination of experience that provides the knowledge, skills and abilities required. Training in social services preferred.
  • Commitment to Covenant House’s Mission Statement.
  • Knowledge of existing social service and housing agencies in the area served by the Kanawha Valley Collective.
  • Working knowledge of Social Work values, principles, and ethics.
  • Experience in counseling, crisis intervention, and conflict resolution is preferred.
  • Ability to effectively interact and foster rapport with a wide variety of people at once, in a manner that positively reflects Covenant House programs, personnel and policies.
  • Demonstrated project management skills, including the ability to work effectively as a member of the Housing Team, which is made up of the Program Director and subsequent Housing First case managers.
  • Demonstrated ability to coordinate own activities; ability to manage time, evaluate progress, and adjust activities to complete work within established time frames.
  • Ability to be open to new ideas, take on additional responsibilities, and work on program development.
  • Proficiency with Windows applications.
  • Valid Driver’s License and mode of transportation.

Please email your resume; cover letter; and three references to Briana Martin at [email protected], by midnight, January 1, 2025.